Payment and P&P |
For mail orders, payment must accompany all orders except approved accounts.
Cheques should be made payable to Anglian Lepidopterist Supplies
General guide to postage.
|Orders below £10||up to £7.50|
|Orders over £10 and below £100||£10.00|
|Orders over £100||£12.50|
All prices are quoted in UK Sterling and include VAT at 20%
ALS use as much recycled packaging as possible to reduce our carbon footprint. It still does the same job!
As a general guide orders below £10 will be charged at £7.50 P&P, orders over £10 and below £100 will be charged at £10.00 P&P (this includes chokes, control boxes and microscopes). Orders over £100 (complete traps, cables) will be charged at £12-50 P&P.
This is only a guide not a rule. Please contact us on 01263 862068 or by e-mail to check postage rates if you are unsure.
For orders sent via courier, we require notification of where to leave safe should no one be present to sign, this is important.
Please contact us for postage rates to Eire, Europe, Northern Ireland and all other British Islands.
IMPORTANT - It is now company policy that we will only send items to the card holder's registered address (Billing Address), this policy is in place to protect both the customer and retailer. If you do require items to be sent to an address other than the billing address or for further information please contact us first.
When making payments with ALS we take your privacy very importantly. We do not store credit card details nor do we share customer details with any 3rd parties.
Returns Policy - We want you to enjoy your new equipment, however if for any reason there is anything you are not happy with, you can return the item within 14 days of receipt for a full refund of your purchase. When returning an item please ensure it is in the original packaging and fit for re-sale. If you choose to return your item, please contact us first either by e-mail or telephone.